Ombudsman Services for Pension Schemes

Pensions Ombudsman

Investigates and decides disputes and complaints regarding the way pension schemes are run.

The Office of the Pensions Ombudsman
11 Belgrave Road
London
SW1V 1RB
Tel: 020 7630 2200 (9am to 5pm, Monday to Friday)
Fax: 020 7821 0065
Email: enquiries(at)pensions-ombudsman.org.uk
Website: www.pensions-ombudsman.org.uk

Pension Protection Fund Ombudsman (PPFO)

Body that deals with complaints against both the Pension Protection Fund (PPF) and the Financial Assistance Scheme (FAS).

11 Belgrave Road
London SW1V 1RB
Tel: 020 7834 9144
E-mail: enquiries(at)pensions-ombudsman.org.uk
Website: www.ppfombudsman.org.uk

Financial Ombudsman Service (FOS)

Body that considers complaints about a range of financial matters, including those relating to the sales or marketing of a personal pension or stakeholder scheme.

South Quay Plaza
183 Marsh Wall
London E14 9SR
Tel: 0845 080 1800
Email: complaint.info(at)financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk